Priority Pass Reviews

Priority Pass accepts the following debit/credit cards: Visa, Mastercard, American Express, and Diners Club. To settle outstanding fees on an account, if the card was received through Priority Pass and the account has been registered online, card details can be updated in the 'My Details' section. Receipts for Priority Pass membership fees can only be provided if the membership was purchased directly from Priority Pass. For lounge visit receipts, they may be available using the Priority Pass website 'My Visits' section. If they aren't available, contacting the lounge directly would be necessary. For members who receive Priority Pass as a benefit of their payment card, a request for pre-authorisation payment may be made against the eligible card. If a 'pre-authorisation' amount has not been returned, it is advised to check if the charge is from Prioritypass.com and not directly from the lounge. It is not possible for Priority Pass to refund any amounts that have been paid directly to the lounge.

Priority Pass offers three membership plans. The Standard membership costs US$99 per year, with each visit costing an additional US$35. The Standard Plus membership is priced at US$329 per year, which includes 10 free visits, after which each visit costs US$35. The Prestige membership costs US$469 per year and includes unlimited free visits. For all membership types, a guest visit fee of US$35 applies. These memberships provide access to over 1,200 airport lounges around the world, enhancing the travel experience with quiet, connected spaces to relax or work in, and a range of complimentary pre-flight bites and drinks.

Prioritypass.com offers a range of services designed to enhance the airport experience. The primary offering is the Airport Lounge Membership, which provides access to over 1,500 airport lounges globally. This membership is available in three tiers: Standard, Standard Plus, and Prestige, catering to occasional, regular, and frequent travelers respectively.

The Standard membership has an annual fee of US$99, the Standard Plus is US$329, and the Prestige is US$469. Each tier offers different levels of access and benefits.

In addition to lounge access, Priority Pass also offers a variety of additional benefits to enhance the airport experience. These include the ability to pre-book lounges at select locations for a small fee, and access to exclusive advantages beyond premium lounges.

Priority Pass also offers a mobile app that helps members find and access lounges and experiences, navigate airports, and manage their accounts. The app also includes bespoke airport guides to further enhance the airport experience.

Priority Pass Select is a special membership designed for customers who receive their membership through a US Financial Institution. This membership provides access to lounges and experiences in 95% of the world's busiest airports.

Most Priority Pass lounges offer complimentary Wi-Fi, spaces for both work and relaxation, power sockets and charging stations, magazines and newspapers, and complimentary refreshments and snacks.

Priority Pass continuously adds new lounges and additional in-airport benefits to improve the pre-flight experience. The lounges are quiet, connected spaces to relax or work in, where members can refresh and refuel with a range of complimentary pre-flight bites and drinks.

Priority Pass has lounges and travel experiences in over 600 cities and 145 countries. Some of the recently added lounges include the Aspire Lounge in Belfast, Northern Ireland, the Gol Smiles (International) in Rio de Janeiro, Brazil, the Travel Club Lounge in Kuala Lumpur, Malaysia, and the Virgin Atlantic Clubhouse in Washington DC, USA.

If you purchased your membership from them, please contact their Membership Services Team for assistance with canceling your membership. If you received your membership through another provider, such as your bank, please contact them to cancel your membership.

Yes, you can bring guests with you to enjoy the lounge. However, it's important to check if the lounge you are visiting has a guest limit by checking their Lounge Information.

You can find your membership information by logging in to your online account on the website or on the Account section of the App. If you need assistance with logging in, please refer to "How do I log in to the App or website?"

You can renew your membership by contacting their Membership Services Team.

Log in to your Priority Pass account, go to the "My Details" tab, and scroll down to "Billing details." Enter your new payment card details and click "Save." Your bank may ask you to complete two-factor authentication.